Property Damage Claims Process


  • Claims Sources: What creates “claims” {Wind, Hail, Fire, Flood, Tree Impact, Ice, Leaks, Lightning, etc.}
  • Parties to Claims: Who’s who and their roles {Adjusters (Carrier, Independent & Public), Contractor, Attorney, Experts, Ladder Assists}
  • Causes of Loss: Identifying the cause, independent of coverage or policy
  • Extents of Loss: Differentiating all damaged items and causes
  • Policy and Coverage: Determining which sources of damage are covered, and the value of those damages

This course is an introduction to Understanding Construction Materials and Methods, identifies various parties’ roles and responsibilities, and is a framework for the claims handling process. 

 We also provide resources for additional training to complete each step of the claims adjusting process. 

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